Australian Web Awards

The Impact of COVID-19 on Digital Agencies: A Survey Report

Based on the Insights of 130+ Digital Agencies Across the Globe

The Impact of COVID-19 on Digital Agencies: A Survey Report

Based on the Insights of 130+ Digital Agencies Across the Globe

Key Findings

The impact of COVID-19 was felt by agencies large and small across the globe, and the results of our survey showed some interesting differences in the ways agencies were affected.

A few findings from the Report:

  • 57% of agencies are anticipating the impact of COVID-19 to last for more than 6 months.
  • 66% of agencies experienced a decrease in overall revenue, whilst 16% saw an increase.
  • 58% of agencies offered flexibility in their terms, whilst 28% of agencies reduced their fees.
  • 80% of the agencies will explore, continue or increase their investment in outsourcing.

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